Your details

Please log in with your MyAT account, otherwise complete the details section belowWhen you submit you will get a reference number to use if you need to contact us about this request. Log in or create an account for an email confirmation.

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First name
Last name
Email address

Your details if no MyAT

Please provide your details if you do not have a MyAT account, contact details are required to process any refund requests

First name
Last name
Contact email address

Refund request details

Reason for a refund (Required) Machine error Human error
Describe the issue (Required)
Vehicle registration number (Required)
Machine number (Required) (4-digit number on the screen or street address)
Date of parking (Required)
Time of transaction (Required)
Value of transaction (Required)
Last 4 digits of the card used (Required)