Your details

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Journey details

HOP card number (Required)
Journey ID (Required)
Date and time of travel (Required)
Tag on (Required)
Tag off (Required)
Debit (Required)

Query details

Reason for query (Required) I don't recognise this charge I believe i was charged incorrectly I forgot to tag on/tag off I experienced a problem with the service I was told by the driver to tag on and have been charged Something else
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