Your details

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First name (Required)
Last name (Required)
Email address (Required)

Journey details

HOP card number (Required)
Journey ID (Required)
Date and time of travel (Required)
Tag on (Required)
Tag off (Required)
Debit (Required)

Query details

Reason for query (Required) I don't recognise this charge I believe i was charged incorrectly I forgot to tag on/tag off I experienced a problem with the service I was told by the driver to tag on and have been charged Something else
I was travelling from
I was travelling to
Additional information Let us know of any additional information